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Our goal is to help You succeed

Why Choose Us

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Personalized Support

A white glove service to help you with your supply order, service call, or information regarding other solutions.
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Experienced Experts

We advance the success of businesses in the Northern California and Southern Las Vegas area for over 40 years with over 50 years of industry leading experience.
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Vendor Partnerships

We align with industry leading partners so you can find the best product or solution in one place.
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Proven Results

IME has been growing exponentially providing solutions nationwide that enhance, automate and optimize customer communication.

Our Service

We go the extra mile to ensure complete satisfaction - from sales to service calls and everything in between

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Assessment & Consulting

We will analyze your print and mail workflow to identify the best mix of equipment and SaaS solutions. By reviewing key metrics, we gain valuable insights into your business goals. With feedback from our satisfied clients, we can help you reduce costs and achieve your production targets.

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Equipment Leasing/ Financing

Staying competitive can be expensive. We simplify the process of meeting your business demands while keeping your overhead costs manageable with our in-house leasing and financing options. Contact us to find out how much you can save while satisfying your customers needs.

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Implementation & Training Support

The IME team has delivered thousands of solutions for businesses across Northern California and Southern Nevada. We’ll create an implementation plan and provide your team with the training needed to exceed production goals. Let us drive your success!

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Maintenance & Repair

When production stops due to equipment issues, the consequences can be significant. Our expert service and maintenance team swiftly diagnoses and resolves problems to minimize downtime. We serve all clients, regardless of equipment brand, and our commitment to personalized service ensures we meet your specific needs effectively.

With over 50 locations in our service area, IME delivers reliable mailing, printing, and office solutions right to your community.

Industries We Serve

Sacramento Government Capitol Customers

Government Document Solutions

Today’s constituents have elevated expectations. They’ve gone digital, demanding convenience and flexibility. IME helps government agencies create an easy-to-use, efficient, unified communications infrastructure to improve the citizen experience.

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We revolutionize critical customer interactions:

  • Essential Documents: Streamlined summary plan documents, clear explanation of benefits, and intuitive annual notices of change.

  • Digital Essentials: Seamless digital enrollment, user-friendly claims forms, instant ID cards, and comprehensive plan overviews.

  • Proactive Engagement: Timely email, SMS, and rich push notifications to keep your customers informed and engaged.

 

Our platform enables:

  • Business-User Control: Content management in the hands of your team.

  • Robust Governance: Streamlined approval processes for quality assurance.

  • Mobile-First Design: Content optimized for today's digital-first world.

 

Experience the future of customer interaction:

  • Journey-Centric Approach: Communications tailored to each stage of the member journey.

  • Omnichannel Delivery: Seamless experiences across all channels and devices.

  • Compliance Assured: HIPAA-compliant and fully auditable for your peace of mind.

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