International Mailing Equipment, Inc.
Terms and Conditions
1. User Account and Registration
1.1 Account Creation
- Mandatory verification of user identity is required.
- A comprehensive age verification process will be conducted.
- Clear documentation requirements must be met.
- Explicit consent for data processing is necessary.
1.2 Account Security
- Multi-factor authentication may be mandatory.
- Minimum password complexity standards:
* 12-character minimum length
* Required mix of uppercase, lowercase, numbers, symbols
- Mandatory password rotation every 90 days.
- Detailed breach notification protocols are in place.
- Comprehensive account recovery mechanisms are available.
1.3 Account Termination
- We provide a transparent termination process.
- Users will receive a mandatory 45-day notice for account closure.
- Users have the right to appeal termination.
- Clear documentation of violation grounds will be provided.
- We implement a proportional response to infractions.
2. Liability and Risk Management
2.1 Liability Limitations
- Our liability is limited to the total amount paid by you for our services in the 12 months preceding any claim.
- We are not liable for indirect, incidental, special, or consequential damages.
- Users acknowledge and accept the inherent risks of using online services.
2.2 Service Guarantees
- We commit to a minimum 99.5% annual uptime.
- Performance metrics are regularly monitored and reported.
2.3 User Protections
- Users have the right to access, correct, and delete their personal data.
- A formal dispute resolution process is available.
- We maintain a transparent complaint handling process with a 48-hour initial response time.
3. Intellectual Property Rights and Usage
3.1 Content Ownership
- All content on the website is the property of IME unless otherwise stated.
- Users retain ownership of any user-generated content but grant IME a worldwide, non-exclusive license to use, reproduce, and distribute such content.
- Both company and user IP are protected through technological and legal measures.
3.2 Usage Restrictions
- Permitted uses: personal, non-commercial use of the website and services.
- Prohibited uses: any unlawful purpose, attempts to gain unauthorized access, or actions that interfere with the website's functionality.
- Violations may result in account termination and legal action.
4. Service and Pricing Modifications
4.1 Change Management
- We will provide a minimum 60-day notice for significant changes to services or pricing.
- Users have the right to opt-out or cancel services without penalty within 30 days of such notice.
- Pricing adjustments will be based on market conditions and operational costs, with transparent communication to users.
4.2 Service Continuity
- We commit to minimal service disruption during any changes or updates.
- Alternative service provision strategies will be implemented during maintenance periods.
- Users will receive timely communications about any planned service interruptions.
5. Compliance and Ethical Use Framework
5.1 Prohibited Activities
- Prohibited activities include but are not limited to: hacking, spamming, distributing malware, and engaging in fraudulent activities.
- Violations may result in immediate account suspension or termination.
- We employ a graduated response mechanism for less severe infractions.
5.2 Ethical Use Guidelines
- Users are expected to engage with our services in an ethical manner, respecting the rights and privacy of others.
- We comply with global standards and regulations, including GDPR and CCPA.
- Regular user education and awareness programs are provided to promote ethical use.
6. Global Service Provisions
6.1 International User Considerations
- Our services are designed for global use, with adaptations for local requirements where necessary.
- Users are subject to the laws of their local jurisdiction in addition to these terms.
- Certain services may be limited or unavailable in some countries due to legal restrictions.
6.2 Regulatory Compliance
- We adhere to international data protection standards, including GDPR and other applicable regulations.
- Transparent data handling practices are employed and regularly audited.
- Users have the right to data portability and erasure as per applicable laws.
7. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Sacramento, California.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions. Changes will be effective 60 days after posting to the website. Your continued use of the website after this period indicates your acceptance of the modified Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact us at:
International Mailing Equipment, Inc.
336 N. 12th Street
Sacramento, CA 95811
Email: IMESales@Postagemeter.Com
Phone: 916.448.1000
Last Updated: December 18, 2024